Privacy Policy

Last Updated: January 1, 2026

01 Introduction and Scope

This Privacy Policy ("Policy") describes how dodo69 ("we," "us," "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," "Player," "Member") who access or use the dodo69 online betting and casino platform at https://dodo69.cam and any related services, applications, or communications.

By registering an account on dodo69 or otherwise using our Services, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal information as described herein. If you do not agree with the terms of this Policy, you must not use our Services.

This Policy applies to all personal data collected through our website, customer support channels, payment processing systems, and any other touchpoint through which you interact with dodo69. It does not apply to the data practices of third-party websites, payment processors, or service providers, each of which operates under their own privacy policies.

02 Definitions

• "Personal Data" means any information that can be used to identify you, directly or indirectly, including your name, date of birth, national identity number, email address, mobile phone number, bank account details, IP address, and device identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, and deletion.
• "Controller" means dodo69, the entity that determines the purposes and means of processing your personal data.
• "Third Party" means any natural or legal person, other than you and dodo69, who is involved in processing your personal data under contractual obligation to us (e.g., payment processors, KYC verification services).
• "Cookies" means small data files stored on your browser or device when you visit our website, used to remember your preferences and improve your experience.

03 Data We Collect

3.1 Information You Provide Directly

When you register an account, interact with customer support, or use our Services, we may collect the following categories of personal data that you provide voluntarily:

• Identity Information: Full legal name, date of birth, nationality, Indonesian national identity number (NIK from KTP or passport number).
• Contact Information: Email address, mobile phone number, residential address (including city, province, and postal code within Indonesia).
• Account Information: Username, password (stored in encrypted form), account preferences, communication settings.
• Financial Information: Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, or other registered bank), e-wallet account details (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records.
• Verification Documents: Copies of government-issued photo ID, proof of address, and payment method verification documents submitted as part of our KYC process.
• Support Communications: Records of your conversations with our customer support team via live chat or email.

3.2 Information Collected Automatically

When you access the dodo69 platform, we automatically collect certain technical and behavioral data, including:

• Device and Connection Data: IP address, browser type and version, operating system, device model, screen resolution, and time zone settings.
• Usage Data: Pages visited, features used, betting history, game sessions, session duration, click-through events, and navigation patterns on our platform.
• Cookie Data: Information collected via session cookies, persistent cookies, and similar tracking technologies (see Section 9 for details).
• Location Data: Approximate geographic location derived from your IP address, used to verify access from permitted jurisdictions and to detect fraudulent login attempts.

04 How We Use Your Data

dodo69 processes your personal data for the following specific and lawful purposes:

Purpose	Data Used	Legal Basis
Account registration and management	Identity, contact, account info	Contractual necessity
KYC identity verification and age checks	Identity, verification documents	Legal obligation
Processing deposits and withdrawals (IDR)	Financial information, transaction records	Contractual necessity
Anti-money laundering (AML) compliance	Financial info, transaction history	Legal obligation
Fraud detection and security monitoring	Device data, IP, usage data	Legitimate interest
Customer support and dispute resolution	All relevant data, support records	Contractual necessity
Responsible gaming monitoring	Betting history, session data	Legal obligation / legitimate interest
Platform improvement and analytics	Usage data, device data (aggregated)	Legitimate interest
Promotional communications (opt-in)	Contact info, preferences	Consent

We do not use your personal data for any purpose other than those listed above without first obtaining your explicit consent, unless we are required to do so by law or to protect the vital interests of you or another person.

05 Data Sharing and Disclosure

dodo69 does not sell, rent, or trade your personal data to any external party for commercial or marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and under binding contractual obligations:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your financial transactions. These providers receive only the minimum data required to execute the payment.
• KYC and Identity Verification Providers: Third-party identity verification services used to complete our Know Your Customer process. These providers are contractually bound to use your data solely for verification purposes.
• Game Software Providers: Licensed game studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, Spribe) may receive a session token and anonymized player ID to operate game sessions. They do not receive your full personal profile.
• IT Infrastructure and Cloud Service Providers: Hosting, database management, and cybersecurity vendors who maintain the technical infrastructure of our platform, operating under strict data processing agreements.
• Legal and Regulatory Authorities: We will disclose your personal data to law enforcement agencies, regulatory bodies, or courts when required by law, court order, or to protect the legal rights of dodo69 or our members.

All third-party service providers who process your personal data on our behalf are required to implement appropriate technical and organizational security measures and to process your data only in accordance with our written instructions.

06 Data Retention

dodo69 retains your personal data for as long as your Account is active and for a defined period thereafter, in accordance with our legal and regulatory obligations. Specific retention periods are as follows:

• Account and Identity Data: Retained for the duration of your Account and for a minimum of five (5) years after account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction Records (Deposits and Withdrawals in IDR): Retained for a minimum of five (5) years from the date of each transaction.
• KYC Verification Documents: Retained for the duration of the account relationship and for five (5) years thereafter.
• Customer Support Communications: Retained for two (2) years from the date of the most recent interaction.
• Marketing Consent Records: Retained until you withdraw consent and for one (1) year thereafter as evidence of consent.
• Technical/Usage Logs: Retained for up to twelve (12) months in aggregated or anonymized form for analytics purposes.

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal data so that it can no longer be linked to you as an individual. In certain circumstances, we may retain data for longer periods if required by law, ongoing legal proceedings, or legitimate dispute resolution processes.

07 Your Data Rights

As a user of the dodo69 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe (typically within 30 days):

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. This right is subject to our legal obligations to retain certain records (e.g., AML transaction records), and erasure requests may be partially fulfilled where full deletion is not legally permissible.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in specific circumstances, such as while we verify the accuracy of data you have disputed.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, subject to our demonstrating compelling grounds for continuing to process the data.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

08 Data Security

dodo69 employs a comprehensive range of technical, administrative, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Key security controls include:

• Transport Encryption: All data transmitted between your browser or mobile device and our servers is encrypted using 256-bit SSL/TLS protocols, ensuring that information cannot be intercepted in transit.
• Data Encryption at Rest: Sensitive data fields, including financial account details and identity document numbers, are encrypted in our databases using AES-256 encryption.
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff are granted only the minimum access privileges required to perform their job functions, and all access is logged and audited.
• Intrusion Detection and Monitoring: Our infrastructure is monitored continuously for suspicious activity, unauthorized access attempts, and anomalous patterns using automated security tooling and a dedicated security operations team.
• Password Hashing: User account passwords are never stored in plain text. We use industry-standard one-way cryptographic hashing (bcrypt) to store password credentials securely.
• Regular Security Audits: We conduct periodic penetration testing and vulnerability assessments of our platform to identify and remediate potential security weaknesses proactively.

While we take all reasonable steps to safeguard your data, no method of transmission over the internet or method of electronic storage is completely secure. In the unlikely event of a data breach that affects your personal data, we will notify you in accordance with applicable data protection laws and will take immediate remediation steps to contain and investigate the incident.

You also play an important role in keeping your account secure. Never share your dodo69 login credentials with any third party. If you suspect unauthorized access to your account, contact us immediately at [email protected].

09 Cookies and Tracking Technologies

dodo69 uses cookies and similar tracking technologies on our website to enhance your browsing experience, maintain your session, analyze platform usage, and deliver relevant content. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function correctly. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery (CSRF). These cookies cannot be disabled without impairing your ability to use the platform.
• Functional Cookies: Remember your preferences, such as your chosen language settings, game display preferences, and notification settings. These improve your experience but are not essential to core functionality.
• Analytics Cookies: Collect anonymized and aggregated data about how visitors use the dodo69 platform, including which pages are visited most frequently and how users navigate between sections. This data helps us improve the platform experience.
• Security Cookies: Used by our fraud detection and bot prevention systems to distinguish between genuine users and automated scripts, protecting the integrity of our platform.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and be notified when new cookies are set. Please note that disabling certain cookies may affect the functionality of the dodo69 platform and may prevent you from accessing certain features. dodo69 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

10 Children's Privacy and Age Restriction

dodo69 is strictly an adult platform. Our Services are intended exclusively for individuals who are at least 21 years of age. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.

As part of our Know Your Customer process, all new members are required to provide proof of age. We actively monitor for indicators of underage access and take immediate action when such indicators are detected. If you believe that a person under the age of 21 has created an account on our platform, please notify us immediately at [email protected].

11 International Data Transfers

dodo69 is an internationally operated platform that serves the Indonesian market. Your personal data may be processed and stored on servers located outside of Indonesia. Where personal data is transferred to, or accessed from, jurisdictions outside Indonesia, we ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under applicable Indonesian data protection law.

Such safeguards may include contractual clauses binding the recipient to maintain adequate data protection standards, or the transfer being to a jurisdiction recognized as providing adequate protection for personal data. By using the dodo69 platform, you acknowledge and consent to the transfer of your personal data in accordance with this section.

12 Changes to This Privacy Policy

dodo69 reserves the right to update or revise this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where required, notify you by email to your registered address or by a prominent notice on the platform. Your continued use of the dodo69 Services after the effective date of any revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to remain informed about how we are protecting your information. If you have questions about any changes, please contact our support team.

13 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, about how dodo69 handles your personal data, or if you wish to exercise any of your data rights, please contact our Data Protection team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the dodo69 website
• Response Time: We aim to acknowledge all privacy-related inquiries within 48 hours and to provide a substantive response within 30 days.

For general platform questions not related to data privacy, you may also consult our FAQ page or review our Terms & Conditions.